Privacy Policy
Last updated: 2026
This is a template privacy policy for OrderPier. Replace it with your reviewed legal text before launch. It describes, in plain terms, how we handle your information.
What we collect
- Account and contact details you provide (name, work email, company).
- Demo and contact-form submissions.
- Documents you submit for extraction, and the data extracted from them.
- Usage and diagnostic data needed to operate and improve the service.
How we use it
To provide order extraction and automation, to support and improve the product, and to communicate with you. We do not sell your data, and we do not use your documents or order data to train shared or third-party AI models.
Document handling
In production deployments, your documents and extracted data are processed in your tenant with retention you control. The public free extractor does not retain uploaded files after processing.
Sub-processors
We use service providers for hosting, model inference, authentication, and payments. Each is bound by data-protection terms. A current list is available on request.
Your rights
You can request access to, correction of, or deletion of your personal data. Contact us at hello@orderpier.com.
Contact
Questions about this policy? Email hello@orderpier.com.